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What is Site Manager CMS?

Site Manager CMS is an intelligent management platform created by ONDABOX that makes it easy to manage any online experience. It simplifies the publication and management of your online resources with requiring any technical knowledge. For a brief description of some of Site Manager CMS features and management tools click here.

Will multiple users be able to make changes to my website?

Yes. Site Manager CMS provides a collection of online applications with procedures to manage workflow in a collaborative environment. Site Manager CMS also organizes documents, contacts and records into meaningful structures like blogs, forums, events, customers, etc. These structures are easily managed using our online tools.

What about my company's organizational processes? Can Site Manager CMS help us?

Site Manager CMS is flexible enough to handle the organizational processes of an enterprise—i.e. private and public organizations. It serves to manage the enterprise's unstructured information content, rendering the multiplicity of file format and location more manageable. It achieves this goal by streamlining access, eliminating bottlenecks, optimizing security, and maintaining integrity.

How does Site Manager CMS compare to other all-in-one online business solutions?

Site Manager CMS clearly offers more. Any content management solution is an investment of time and money. Site Manager CMS was researched and developed for over 8 years on a proprietary system built specifically for Site Manager CMS. This propriety system enables Site Manager CMS to maintain a leadership status amongst other competing technologies, which are a mere collection of old outdated technologies. Site Manager CMS features and add-ons are all optimized and built by us to work hand in hand with each other.

Do I need to know programming or HTML to add content to my web pages?

Site Manager CMS enables you to edit and maintain your content. Editing options are simple. You can edit your web pages, change or add photos,  music and videos and much more. In order to customize the overall design, layout, and look of sites, you should have a basic understanding of HTML and CSS.

What about Flash websites? Most content managers don't work well with Flash.

Site Manager CMS is the exception and works great with Adobe Flash websites and content. Please be sure to mention that you want to integrate Flash technology within your website project during your interview with our representatives.

How can I collect payments on my online store?

There are a number of ways you can collect payments. You can use any of the existing payment gateways already supported, such as Authorize.Net, Google Checkout, or PayPal. You can also enable customers to choose to pay by check or COD.

How do I receive notifications from my online web forms?

You can use the built-in framework to choose who you want notified each time a customer inquires via email by logging in and checking the web form's online database.

Can I customize my online web forms?

Yes.  Within Content Manager you can create and edit your Web Forms.

How many email newsletter campaigns can I send out each month?

You can send as many as you like up to your sending limit. Refer to Emailer Campaigns for more information.

Is there a limit on the size of my customer database?

Never. We don't believe in limiting the data you can collect. Some storage and bandwidth limits may exist for various hosting options. Refer to Web Hosting for more information on storage capacities.

Can I integrate an external system with my Site Manager CMS website?

Yes. Site Manager CMS has built-in applications that allow you to connect most third-party systems. For example, you'll be able to synchronize your inventory, view recent orders, get a customer list, and more.

Is Site Manager CMS search engine friendly?

Site Manager CMS has SEO settings that Google, Yahoo!, and Bing can use, helping to ensure that your website gets maximum visibility through these popular search engines.

Can I use Google Analytics on my ONDABOX site?

Yes. Google Analytics is automatically added to your Site Manager CMS website so you get the rich reporting features that it provides. Site Manager CMS also provides a built-in advanced reporting system with every site, which you can use without any extra configuration.

Can I build multilingual web pages?

Yes. Site Manager CMS has Unicode support. To create a multilingual site, simply create a collection of web pages for each language that you wish to support and link to them from a central location on your website. Our Content Editor is currently available in over 57 languages.

Is there a limit on the number of catalogs or products in an online shop?

No. You can have as many catalogs, products (items), product features, and options as you like. Refer to Store Manager to learn more about our e-commerce features and capabilities.

Can I sell my products in more than one currency?

Yes. Your Site Manager CMS website has support for using multiple currencies in your online store. You can have your online store set up so that customers from different geographies automatically see the right price and currency, helping to maximize your conversions.

Can I sell digital or downloadable products?

Yes. With the Site Manager CMS e-commerce functionality, you can sell physical, digital and virtual such as memberships etc. In the case of digital products, the system will automatically provide your customers who have made a successful payment for their purchase with a link to download the products. You can limit how many times an electronic product is downloaded after purchase.

What are the system requirements for Site Manager CMS?

There are a number of ways you can use the Site Manager CMS product:

  • Use virtually any popular web browser. On Mac OS, Site Manager CMS supports Apple Safari 5 or later, Firefox 4 or later, and Chrome 18 or later. On Windows®, Site Manager CMS supports Internet Explorer 8 or later, Firefox 4 or later, and Chrome 18 or later.
  • Use your smartphone. On Apple iPhone, iPod or iPad Site Manager CMS supports iOS5 or later, Android OS 2.2 or later.

How reliable is Site Manager CMS?

The data center that hosts Site Manager CMS is located in a Tier 4 data center facility, and the servers have:

  • Multiple cooling and power distribution paths for stability
  • Multiple active power distribution paths to help prevent down time from blackouts
  • Redundant components for fault tolerance
  • High connectivity and power into the machines

All of the data center facilities are connected to the Internet via Tier 1 networks, or have peering arrangements with Tier 1 networks. This means that the servers are essentially hooked in to the "backbone" of the Internet, which generally results in higher network speeds and lower latency from your customer's browser to the servers. ONDABOX uses reasonable efforts to make the services available 24x7.

Where is your data center located?

Our primary center is located at the edge of downtown Dallas, Texas on one of the most fiber rich routes in the city. The fully-equipped, 28,000 square foot facility is staffed around the clock. With uncompromising standards for security, power supply and environmental controls, we focus on connectivity, redundancy and resilience.

We also partner with other distributed cloud-based networks such as Amazon S3.

What about data management? Does Site Manager CMS provide backups?

We have a highly fault-tolerant server configuration in our data center. All servers also have regular full and differential backups. However, it is important to note that recovery procedures cannot be initiated for individual file backups, as they are intended to perform "full recovery" of the servers in the event of a hardware or software failure only. At an individual site level, we provide several backup options for customers. You can retrieve backup copies of your web pages as often as you see fit using Content Manager.

Are your services (development, design or management) available to contract out?

Yes. Our services are available to contract for many types of development projects. Our certified professionals on staff can provide complete custom web development utilizing proven industry standards for all size projects. Our web developers can also build you a website from any design you provide for hosting on a Linux or Windows platform. We charge competitive industry rates for these services. Contact our office for more details on developer contracts.

Have questions?

Don't hesitate to contact us by phone. Our office is open Monday through Friday from 9am to 5pm Mountain Standard Time.

720-207-9060